Legal Notice

Company information

Hosting

This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA. Data processing by Vercel is governed by Standard Contractual Clauses ensuring adequate protection for transfers outside the EEA.

Intellectual property

All content on novs.be — including but not limited to text, images, logos, product photography, and the NOVS brand name — is the exclusive property of NOVS or its content suppliers and is protected by Belgian and international intellectual property law. Reproduction, distribution, or use of any content without prior written consent is prohibited.

Applicable law and jurisdiction

This website and all transactions conducted through it are governed by Belgian law. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium, unless mandatory consumer-protection law in your country of residence provides otherwise.

Alternative dispute resolution (ODR)

In accordance with EU Regulation No 524/2013, you may submit a complaint via the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

Our email address for ODR purposes: hello@novs.be.

Consumer information (Belgian law)

As a consumer established in Belgium, you benefit from the mandatory protections of:

• Book VI of the Belgian Code of Economic Law (market practices and consumer protection);
• The Act of 21 December 2013 on the protection of economic interests of consumers;
• EU Directive 2011/83/EU on consumer rights (14-day right of withdrawal).

Our complete returns and withdrawal policy is available at novs.be/returns.